Frequently Asked Questions

These are some answers to common questions we receive. If you don't see the information you're looking for, please send us an email using the form at the bottom of the page.

 

About Us

Whiteknuckler Brand is a men's fashion and accessories line based in the heart of the Midwest. We pack and ship your orders one at a time and are available by phone 800-815-7010 M-F 10 AM - 5 PM Eastern, or fill out the form below anytime 24/7. We will reply within 24 hours.

Our entire product line is made in the USA. You can check out some production videos on Facebook.

https://www.facebook.com/pg/whiteknucklerbrand/videos

 

Sheath

Our sheaths available in two versions, a traditional right vertical mount, and the Convertible Carry which we consider ambidextrous as it can be worn in the multiple positions including horizontal positions on the right, left and front. See photos on Convertible Carry models for mounting options.

 

Knives and Leather

We use 440C High Carbon Stainless and top grain domestic leather hides for our products. All material and product information can be found by scrolling to the bottom of the individual product page to the 'Details' area.

 

Shipping

An email with a tracking number is automatically sent when orders ship and can be used through the USPS website to see expected delivery dates. We use USPS Priority 2-3 Day mail service only and cannot offer overnight or expedited shipping.

 

Customization

All products proudly carry our brand's logo. We don't offer personalization, nor can we accommodate requests for custom manufacturing.

 

Catalogs

Our website reflects our current product line and availability. We don't currently print paper catalogs.

 

Out of Stock Items

Whiteknuckler products are produced in small batches to offer the highest quality. If the product you're looking for is out of stock, send us an email using the form below and we will contact you when they become available.

 

Returns and Warranty

We strive to provide the best customer service. All new, unused items can be returned free of charge, including covering shipping and handling costs. We offer replacement for any items that may be defective under normal wear and tear conditions. Use the email contact form below to initiate a return. If the item was a gift, please provide the name under which the order was placed.

Email Address

Customer Support: helpdesk@whiteknucklerbrand.com

Customer Service

Our phone lines are open Mon-Fri: 10AM-5PM Eastern Time
  800-815-7010

 

Contact Information

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